How can we help?
Pine City Mall Online Support
Thank you for your support at Pine City Mall Online.
Please can we ask that you email any queries to websupport@pinecitymall.co.za and
we will aim to respond on the same business day.
For any Online support queries you can call Pine City Mall Online Support: 0891 637 222
We also have Pine City Mall Whatsapp Support: 078 867 2653 for customer self-service.
You can load this number onto your Whatsapp contacts and say Hi! for features such as
“Explore Credit Services” and “Get Assistance”.
A few tips to assist you:
Any challenges with payment via Credit Card or Instant EFT please contact our Pine City Mall Online Support team on 078 867 2653
If you have placed a TV order and need to supply your ID copy in order to release the order,
please send this to websupport@pinecitymall.co.za with your order number in the subject line
For any other queries call Game Online Support: 078 867 2653
Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed
General Pine City Mall Customer Support
Customer Call Centre: 0853 Pine City Mall CARE (0853 9367 0479)
Mall Whatsapp Chatbot : 0891 637 222
Open: 8am-7pm weekdays: Saturdays 9amto4pm : Sundays & Public Holidays 9amto1pm; Christmas Closed
Customer Service Email: service@pinecitymall.co.za
Pine City Mall Sure Extended Warranty: 0807 287 998 / 0800 117 836
Open: 8am-4:30pm weekdays: Saturdays, Sundays & Public Holidays Closed
Mall Store Card / RCS Enquiries: 0881 0022 30
Mall Store Card / RCS Email: contactus@rcsgroup.co.za
Vodacom Contracts Call Centre: 082 111
THANK YOU
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