Africa’s largest discount retailer
Pine City Mall is a promotionally driven discount retailer of predominantly general merchandise and non-perishable groceries for home,
leisure and business use.
Pine City Mall is a subsidiary of the JSE listed, Massmart Holdings.
Massmart is Africas third largest distributor of consumer goods, the leading retailer of general merchandise,
liquor and home improvement equipment and supplies,
and the leading wholesaler of basic foods.
1. We beat any price!
We will not be undersold! - If you've purchased any item from the mall and, within 21 days,
find the identical product at a competitor for less, tell us and we will refund MORE than the difference.
If you intend purchasing from the mall and find the identical item at a competitor for less at the same time,
tell us and we will BEAT that price.
2. We'll swop it, if we stock it
If you've changed your mind - bring it back in an unused condition, in the original packaging,
and we will either exchange it or refund you.
Exceptions are indicated accordingly at point-of-purchase.
If you don’t have proof of purchase (till slip) the refund/exchange will be for the lowest price in the last 30 days.
3. Guaranteed service on every product sold
We will have any item under manufacturer's warranty repaired for you.
should that take longer than 21 days, the item will be replaced or refunded.
For warranty purposes, proof of purchase is required.
We also ensure ongoing service on any product bought from the mall even after the warranty expires.
